PRIVACY POLICY
Effective Date: 06/05/2026
Empower & Thrive respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your information is collected, used, and protected when you use this website or engage with coaching or speaking services provided by Empower & Thrive.
Empower & Thrive is the data controller responsible for your personal information.
By using this website or contacting Empower & Thrive, you acknowledge that your information may be processed in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
This may include:
• your name
• email address
• phone number
• any information you voluntarily provide through contact forms, emails, coaching enquiries, newsletter sign-ups, or downloads
Special Category Data
Some information you choose to share may relate to your health or wellbeing. Under UK GDPR, this is considered “special category data.”
This information is only collected when voluntarily provided by you and will be treated with additional care and confidentiality.
Website Usage Data
We may also collect information about how visitors use the website, including:
• IP address
• browser type
• pages visited
• time spent on pages
2. How Your Information Is Used
Your information may be used to:
• respond to enquiries
• provide coaching or speaking services
• arrange appointments or consultations
• send relevant updates or resources where consent has been given
• improve website performance and user experience
• comply with legal or regulatory obligations
Your information will never be sold to third parties.
3. Legal Basis for Processing (UK/EU Users)
Empower and Thrive is the data controller responsible for your personal information.
Under UK GDPR, we rely on one or more of the following legal bases for processing personal data:
Consent
When you voluntarily submit information through forms, emails, or enquiries.
Contract
When processing is necessary to provide coaching or other services you have requested.
Legal Obligation
Where records must be retained for legal, accounting, or regulatory purposes.
Legitimate Interests
Where processing is necessary for the legitimate operation of the business, provided your rights and interests are not overridden.
4. Data Sharing
Your information may be shared only where necessary with trusted third-party providers, such as:
• scheduling platforms
• payment processors
• email service providers
• website or analytics providers
All third-party providers are expected to keep your information secure and use it only for agreed purposes.
Some third-party providers may store or process data outside the UK. Where this occurs, appropriate safeguards are used to protect your information.
Information may also be disclosed where required by law.
5. Data Retention
Coaching enquiry information is typically retained for up to 24 months unless ongoing services are provided.
Coaching records may be retained for up to 5 years in order to comply with the necessary for legal and insurance purposes.
6. Your Rights
Under UK GDPR, you may have the right to:
• request access to your personal information
• request correction of inaccurate information
• request deletion of your data
• withdraw consent at any time
• restrict or object to certain processing
• request transfer of your data
• lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact:
7. Security
Appropriate technical and organisational measures are used to help protect your personal information from unauthorised access, disclosure, misuse, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Cookies & Analytics
This website may use cookies and analytics tools to improve user experience and understand website usage.
For more information about the cookies used on this website, please see the Cookie Policy.
9. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated effective date.
10. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Empower & Thrive
Scotland, United Kingdom